When shopping online, knowing what happens after you place an order can make the experience more comfortable and predictable.
At TitoSport, we believe that clear information about order processing, production, shipping, and delivery helps customers shop with confidence.
Because our products are made through a print-on-demand model, the process is slightly different from purchasing a product that is already stored in a warehouse.
Here’s what you can expect after placing an order with TitoSport.
Step 1: Place Your Order
Start by browsing the products available on our website.
Once you have selected your preferred design, size, color, or available personalization options, proceed to checkout.
Before completing your purchase, carefully review your order and shipping information.
TitoSport accepts payments through PayPal. Eligible customers can pay using a PayPal account or, when available, use a credit or debit card through PayPal Guest Checkout.
All prices and transactions are processed in USD.
Step 2: Order Confirmation
After successfully completing your purchase and payment, your order is confirmed.
Please check that the information provided during checkout is correct.
If you need to request a change or cancellation, you must contact our support team within 6 hours of successful purchase.
Requests can be sent to [email protected].
This 6-hour window is calculated from the time of successful payment, even when the request falls outside regular business hours.
Step 3: Production and Order Processing
Unlike products manufactured in large quantities and stored for immediate shipment, TitoSport products are printed or manufactured after an order has been placed.
We work with production and fulfillment partners in the United States, China, and India.
Depending on the product and fulfillment arrangements, your order may be manufactured and shipped from one of these locations.
Our estimated handling time is 3-7 business days.
This stage includes production, preparation, and transferring the completed order to the shipping carrier.
Step 4: Shipping Your Order
TitoSport currently ships to eligible addresses within the United States only.
We offer Standard Shipping at a flat rate of $5.99 USD per order.
Once your order has been handed to the shipping carrier, the estimated transit time is 4-7 business days.
Combining production and transit time, the estimated total delivery period is:
7-14 business days.
Our standard business days are Monday through Saturday, excluding Sundays and applicable non-working holidays.
The daily order processing cut-off time is 2:00 PM Eastern Time.
Delivery estimates are not guaranteed arrival dates, and unexpected production or carrier delays may occasionally occur.
Step 5: Track Your Shipment
When shipment tracking information becomes available, you can use the carrier tracking number to check your package’s delivery progress.
You may use Order Tracking to look up the latest available shipment information.
Tracking updates depend on the shipping carrier and may not appear immediately after dispatch.
Remember that your TitoSport order number and shipping tracking number are not necessarily the same.
What If Something Goes Wrong?
Although we aim to provide a smooth experience, occasional product or delivery issues can occur.
If your order arrives damaged, defective, or incorrect, please contact our customer support team.
Verified eligible issues may qualify for a refund or free replacement, without requiring you to return the original product.
We recommend reporting product issues within 30 calendar days after delivery.
Because all TitoSport products are made to order, we do not accept physical returns or offer refunds for correctly fulfilled, non-defective products due to a change of mind.
Our Return and Refund Policy provides complete details about eligibility and available resolutions.
We’re Here to Help
If you have questions about processing, shipping, tracking, or an existing order, we’re here to assist you.
Business Address: 481 E 171st St, Apt 5, Bronx, NY 10457, United States
Customer Support Email: [email protected]
Business Hours: Monday – Saturday: 9:00 AM – 5:00 PM (Eastern Time)
Phone Number: +1 718-814-0472
Shop TitoSport With Confidence
Understanding how your order moves from checkout to delivery can help you plan ahead and make informed purchasing decisions.
At TitoSport, we are committed to providing clear product information, transparent shipping policies, and helpful customer support.
Explore TitoSport and discover our made-to-order shopping experience.