Orders and Payment

Can I cancel or modify my order?

Yes, you can request to cancel or modify an order within 6 hours of a successful purchase. After this timeframe, the order cannot be changed. Please contact us immediately for assistance.

What if I miss the 6-hour window?

If you miss the 6-hour window, you will need to wait to receive the product and then follow the process in our Refund Policy.

What payment methods do you accept?

We primarily accept payments via PayPal. You can use your PayPal balance or securely use a credit/debit card through PayPal's payment gateway without needing an account.

What currency are all prices charged in?

All transactions on our website are processed in USD (United States Dollar).

Shipping

Which countries do you ship to?

We currently ship to Canada, Australia, and the United States.

How can I track my order?

Once your order has shipped, we will send you a confirmation email containing a tracking number.

Returns and Refunds

What is your return policy?

You may return any eligible item within 30 days from the date you receive your order.

Who pays for return shipping?

All return shipping costs are free of charge. We will provide you with a prepaid return label and instructions once your return request has been approved.

How long does a refund take?

Once your return is received and inspected, we will notify you of the approval status. If approved, a refund will be issued to your original payment method within 3–5 business days.

How can I contact you?

You can reach us through the following channels:

Email: support@titosport.shop

Address: 1126 Nuna Ave, Fort Myers, FL 33905, United States

Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM Eastern Time