Gender : Men

Season : Spring/Autumn

Outsole Material : PVC

Lining Material : Polyester

To ensure you receive your order conveniently and promptly, we have a clear and convenient shipping policy.

We currently ship within Canada, Australia and the United States. Shipping to other countries will be updated soon.

(Order cutoff time): 02:00 PM Eastern Time.

1. Shipping Methods

Standard Shipping:

Shipping to the United States:

• Handing Time: 3-5 business days.
• Transit Time: 7-10 business days.
• Shipping Fee: $4.49 USD.

Shipping to Canada, Australia:

• Handing Time: 5-10 business days.
• Transit Time: 10-15 business days.
• Shipping Fee: $9.49 USD.

2. Shipping Process

Once your order is received by us. After 12 hours we will proceed with production.

Soon after your order is completed and shipped out, a confirmation email attached with a tracking number will be sent to you automatically. Please remember to check your tracking number regularly to avoid any problems arising during transit.

3. Note

Due to the rising demand for our shoe products, we are currently experiencing a high volume of orders. As a result, processing times for shoes may take a few extra days. Thank you for your patience and understanding.

Please note that production and shipping times are estimates and may vary depending on specific conditions and delivery location.

We are not responsible for any delays due to shipping or other issues beyond our control.

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.

4. Contact Us

Email: support@titosport.shop

Address: 1126 Nuna Ave, Fort Myers, FL 33905, United States

Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM Eastern Time

Return Policy

If you have any issues with your order, please contact us via this Contact Form within 05 business days of order delivery to explain your grievance. Our customer service department will then help provide a replacement or refund if deemed appropriate.

There is no need to return your item under any circumstances. Please note that if you return your item without our prior request, we will not be responsible for any loss or additional costs resulting from your unapproved return.

Refund Policy

The following terms and conditions apply to all orders placed on our website. We reserve the right to amend these terms without prior notice whenever deemed necessary and, when applicable, to use our discretion for any final decisions regarding issues arising between our two parties.

1. ORDER ADJUSTMENT/CANCELLATION

1.1. We typically start processing your order as soon as it is placed to ensure you will receive it on time. As a result, once an order has been processed, certain information cannot be modified. Within 12 hours of placing your order, please reach us via our Contact Form if you need to change any order details so that we can assist in making possible changes.

• You may change the product variant and/or shipping address. If the new product variant or shipping address increases the value of the original order, an additional payment will be required; if we don't receive your payment confirmation within 48 hours, we will process the order following the original information. If your order update request decreases the value of the original order, the pricing difference will not be refunded.
• If you cancel some products, your order may no longer be eligible for the promotion.

1.2. If you cancel your order within 12 hours of placing it, you will be held responsible for the payment fee (if incurred), which is non-refundable.

1.3. Cancellation beyond 12 hours after placing an order is not allowed. In case there is any inaccurate or insufficient information, such as an incorrect or inadequate address which prevents us from processing and/or delivering the order, we will notify you via your registered email. If we don't hear from you within the specified time, we may need to cancel the order and refund the remaining amount (if any) after deducting all incurred costs of processing and shipping the product(s), depending on the order's state.

2. REPLACEMENT & REFUND

2.1. Replacement or refund conditions (if applicable):

• Your order has an issue with inadequate quality. Please be aware that any quality-related claims must be made within 05 business days of the date indicated on the tracking information for the package.

2.2. To assist us in resolving product-related issues promptly, the complaint should be accompanied by complete and clear proof, as specified below:

• An unboxing video when you receive the package
• Photo(s) of quality issues and any damaged parts of the actual product received;
• Photo(s) of the incorrect item received (in case the item delivered is incorrect in terms of color/design/size compared to the order confirmation);
• Photo(s) of the size label and the entire item when measured with a ruler (in case of size is inconsistent with measurements stipulated in the size chart);
• Photo(s) of the original shipping label of the product received.

2.3. After we confirm through email that you are qualified for a refund or replacement, we will process your refund/replacement within 05 business days of confirmation.

• You should receive the tracking number for your replacement product(s) within 1-5 business days after confirmation.
• You should receive your refund within 3-5 business days of confirmation. Kindly note that your payment provider determines when your refund will be credited to your payment account.

3. DISCLAIMER

3.1. You must provide all information and/or documentation related to your order(s) placed in our store upon request. We reserve the right to suspend or terminate your customer account if fraudulent activity is detected, or to refuse support if you do not sufficiently provide complete or accurate information and documents in accordance with our refund policy.

3.2. We will not be liable for any loss or shipment delivery failure caused by the recipient's absence, an incorrect or insufficient address, package refusal, or theft of goods after delivery.

3.3. We will not accept responsibility for any claim resulting from user error, such as wrong size, design, or color selection.

3.4. Bulky and oversized product packaging must adhere to the carrier's standard criteria. As a result, when the products are folded when packaged, they may have creases. Please note that this is not a product flaw. To prevent wrinkles and creases, spread the product flat for 3-5 days.

Contact Us

If you have any questions about our refund policy, please contact us: