At TitoSport, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help. We offer a simple and transparent return and refund policy to ensure your shopping experience is worry-free.
Return Period
You may return any eligible item within 30 days from the date you receive your order.
Return Shipping
All return shipping costs are free of charge. We will provide you with a prepaid return label and instructions once your return request has been approved.
Exchange Policy
If you prefer to exchange an item instead of receiving a refund, we also offer free exchange shipping. Replacement items will be shipped once we receive and inspect your return.
Refund Process
Once your return is received and inspected, we will notify you of the approval status. If approved, a refund will be issued to your original payment method within 3–5 business days.
Non-Returnable Items
For hygiene and safety reasons, certain items such as undergarments, swimwear, or customized products may not be eligible for return unless they are defective or damaged upon arrival.
How to Start a Return
- Contact our customer service at support@titosport.shop with your order number and reason for return.
- We will review your request and provide a prepaid shipping label.
- Pack the item securely and drop it off at the designated courier location.
- Once received, we will process your refund or exchange promptly.
Contact Us
If you have any questions about our refund policy, please contact us:
Email: support@titosport.shop
Address: 1126 Nuna Ave, Fort Myers, FL 33905, United States
Business Hours: Monday to Saturday, 9:00 AM to 6:00 PM Eastern Time
